• Visa
• MasterCard
• American Express
• Discover
• PayPal*

Frequently Asked Questions:

1. When will my credit card be charged?

eModa.com doesn't charge your card until your order is ready to ship. In the event your item is sold out or some other issue arises, a customer service representative will contact you via phone or email.

2. How do I pay via PayPal?

In order to process a payment through PayPal, you must first sign up for a free PayPal account at www.PayPal.com. PayPal ensures you 100% protection to make online purchases while keeping your financial information secure.

*PayPal is optional for domestic orders, but all international customers will be redirected to www.PayPal.com after checking out at eModa.com. International customers must pay using PayPal and must be verified members or have a confirmed address. We will only ship to the confirmed address that PayPal has on record.

3. How long does it take for a refund from eModa.com to reflect on my credit card?

Depending on the policies of your financial institution, it may take up to 7 - 14 business days from the date your refund was processed to appear on your credit card statement.

4. How long does it take for a refund from eModa.com to reflect in my PayPal account?

Depending on your method of payment through PayPal (bank account withdrawal, eCheck, etc.), it may take up to 7 business days from the date your refund was processed to appear in your PayPal account.

5. If I'm going to be receiving store credit, how long will that process take?

Store credit ID numbers are issued via email upon receipt/processing of your return, and are available for immediate use.