eModa.com is dedicated to creating a safe and easy shopping experience for our customers. We currently accept the following methods of payment:
Frequently Asked Questions:
1. How long does it take for a refund to appear on my credit card?
- American Express
- Google Checkout
Depending on the policies of your financial institution, it may take up to 7 - 14 business days from the date your refund was processed to appear on your credit card statement.
2. How long does it take for a refund from eModa.com to reflect in my PayPal account?
Depending on your method of payment through PayPal (bank account withdrawal, eCheck, etc.), it may take up to 7 business days from the date your refund was processed to appear in your PayPal account.
3. How long does it take to recieve a store credit?
Store credit ID numbers are issued via email upon receipt/processing of your return, and are available for immediate use.
4. I have an international credit card, what currency will I be charged in? Also, if I chose to make a return how will my account be credited?
International credit cards will be converted at the time of purchase and charged in Euros. International credit cards will also be converted and credited in Euros. Prices are automatically converted to the specific countries currency based on the consumers IP address.
The recipient of an international shipment may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. eModa does not refund customs, duties or taxes associated with International returns.
Customer Service: Monday - Friday from 10am EST to 5pm EST.