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Customer Service |
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M-F 10:00am-9:00pm EST |
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P. 1.310-598-6282 |
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F. 1.215.827.5154 |
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Corporate
Address:
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eModa.com Corp. |
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302 Moore St |
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Philadelphia PA, 19148
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Returns & Exchanges: |
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All returns and exchanges must be authorized.
Please click here to get
your return authorization. |
- 21 day full refund on all returns*
- 45 day exchange/store credit period**
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Free
return labels*** (US orders only)
- No Restocking Fees
- Live Chat/Fast & Free Call Back service
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* Refunds will only be issued to orders received within 21 days from the day the
item was shipped. Items must not have been worn or washed and
all original tags must be attached. Refund procedures can take up to 1 to 2
weeks. |
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** Store credit will be issued for all items that do not meet the refund
guidelines provided that they are received within 45 days of the shipped
date. |
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***Return labels with be generated and emailed to address on file within 24
hours of RA request. One return label per order.
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Note: Sale and Clearance items are final sale.
eModa.com does not refund shipping costs on any order. It is recommended that footwear is tried on a clean, carpeted area as shoes may only be returned in new condition. Underwear and bathing suits are final sales. All international
sales are final.
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